Thank you all for your assistance.

Thank you May. She just told me she is back on. I will let her know not to create multiple players.

She said Hailey but I only saw a Bailey on the list of moderators - that was my error then. Thanks again for the help.

Esspenguin6 is her name. I believe the moderator was Bailey, although she said Hailey. Thank you!

Thank you for replying! She said she was banned. But I will try again, and I wondered if maybe the ban was temporary and would be OK tomorrow.

We'll hope for a glitch!

I attempted to PM the moderator she said banned her but I am not sure it worked. We shall see!

I don't doubt she did something but she honestly doesn't seem to know what that something was!

How do I find out why my daughter's penguin was banned? She, of course, did nothing wrong ... but I would like to hear that from an unbiased source!

Thanks!