ok lex

i try really hard to be understanding of him, and i do believe that some people instigate arguments with him for fun, but the issue of him spamming for things like this is really beyond me. i've found the solution is to block him on discord and try to pretend he doesn't exist. of course this doesn't solve everything, so hopefully there will be further consequences. he really doesn't learn, but it's hard for me to not be empathetic towards everyone.

Damen wrote on 20th April 2020, 12:18 PM:

Quote:

Chelsey wrote on 20th April 2020, 03:50 AM:
Quote:
Frogs wrote on 20th April 2020, 02:58 AM:
btw since you're an admin on forums & oldcp and damen doesn't do the trasnferring gold between platforms bc u can dupe, can you do it for us? for example i wanna transfer 50k forums gold to oldcp, u remove my forums gold and give it to an oldcp acc legit

i don't see why not
mail me so we can talk about it
No this can not be done. They're two separate economies, oldcp has way more gold in it than forums.

yes, that's what we were talking about - brainstorming ideas for how it could be done without inflating the forums economy. i wouldn't do it without a solid plan + checking with you first, dw lol

Frogs wrote on 20th April 2020, 02:58 AM:

btw since you're an admin on forums & oldcp and damen doesn't do the trasnferring gold between platforms bc u can dupe, can you do it for us? for example i wanna transfer 50k forums gold to oldcp, u remove my forums gold and give it to an oldcp acc legit

i don't see why not
mail me so we can talk about it

SheepJr wrote on 20th April 2020, 02:16 AM:

GOOD IDEA, CHELSEY.

THANK YOU, PENCIL!

I would like to implement a new system where I'll keep track of the users who are being helpful to staff by reporting users or helping new ones. One user will be chosen every week to receive Honorable Payoff in the form of gold, which will be added to either OldCP or Forums, depending on the winner's preference. The winner will be chosen through recommendations from our community. You may not ask or bribe anyone to recommend you. After recommendations are accepted, a vote will be conducted among staff members to decide who has been the most helpful.

I will also keep track of Moderators and how well they do their jobs. I considered bringing back a strike system, but after thinking about it a bit more I realized that positive reenforcement is a much better way of improving behavior. Both Moderators and other users will be able to recommend staff members as each week's honorable moderator, however you may not recommend yourself, nor ask anyone else to recommend for you. After recommendations are accepted, a vote will be conducted among Administrators to decide who has been the most productive.

The winner of each week will be tracked on a spreadsheet. If you're looking to be promoted, whether that be to Moderator or Administrator, having a higher count of Honorable Payoffs on your record will work in your favor. This system will begin tomorrow (Monday, 4/20) and winners will be announced every Sunday via Forums, so be on your best behavior if you're looking to win!

Do you have any recommendations? Who do you think will win? Let me know below or through the official forms:

• Submit Honorable User here.
• Submit Honorable Moderator here.

Edit: You are allowed to recommend more than one person, but please do not recommend the same person twice. It will not count.

Zendaya2408 wrote on 20th April 2020, 01:13 AM:

ur so sweet I love u

I love u too!!!

Sampopxxx101 wrote on 20th April 2020, 01:18 AM:

Congratulations! You’re gonna do awesome

ty sam i love u

Today I was promoted to OldCP Administrator, so I wanted to make a post saying thank you to everyone who congratulated me. I also wanted to let everyone know that I will continue to help everyone as much as I can, so here are some ways to contact me for whatever you need:

• Discord: milana#7881
• Forums Mail
• Contact Hub (Seen by all Administrators)

I'm looking forward to working with and supporting the community at a better angle. Again, thank you so much!

you are so talented

Damen wrote on 19th April 2020, 12:23 PM:

Thanks Chelsey, I will announce the new mods today. What do you think to me doing a public mod training live stream tonight? Then I can go over restorative approach again. @Sled If you agree, tell everyone I'll be doing it at 4 PM EST

really good idea, do it

EbonJaeger wrote on 18th April 2020, 09:46 PM:

Awesome post! Hopefully, we can compile some good information here! If I may, I'd like to share some things I've learned over 7 years (yes I'm old, don't remind me ) of moderating and administrating online communities.

1) One thing to keep in mind with the Restorative Approach, and fiery events and arguments in general, is that it's always better to let everyone calm down a bit before a situation can begin to be resolved. This gives everyone time to be able to think about things more rationally, and a higher chance of a successful outcome. Point being, don't be too quick to write off a situation as a lost cause and know that you may have to force participants to take some time to cool off.

2) Don't be afraid of making mistakes! We all take the wrong action now and again, but don't let that stop you from taking action in a situation. What matters is acknowledging the mistake was made and attempting to fix it, even if all you can do is say "hey <name>, the action I took was inappropriate for the situation, and I apologize". Try not to let other's criticisms bother you; rather, use it to learn from for next time.

Learning how to handle situations takes time and practice, and you can only learn by doing. It's time for me to get off my soapbox now, lol. I hope people can find this helpful.

these are really good tips, thank you ebon!! #2 is definitely something i struggled with when i became moderator for the first time

Recently, there have been many complaints about OldCP's moderators. Although it can be helpful to hear what the public believes you are doing wrong, it's far more helpful to learn what you can do to fix these problems. As head moderator, I believe I'm suited to give advice in that area. I've highlighted the two main complaints that moderators may receive, and I'd like to see these tips and guides applied to moderators' behavior from now on. This post will go over technical moderating, not roleplay moderating (i.e. I will not outline how to deal with attackers, as that is a Knight’s job.)

Please read thoroughly.


Being inattentive.


There are times when a user is very clearly breaking the rules and a moderator in the room will not take action. Why? Because that moderator is too busy doing something other than moderating the room. How can we fix this without making moderation a dreadful chore?

Tip #1: Always have the chat log open.
Keeping the chat log open makes it much easier to keep track of what people are saying. You can monitor multiple conversations without having to move your eyes to different spots in the room, making it far less likely to miss something.

Tip #2: Leave the room if you’re going AFK.
Staying in the most popular room while you’re not watching your screen makes things more difficult for three groups of people: the people you’re supposed to be watching over, other moderators, and yourself. If you decide to check another tab while logged in, you should go to your igloo or private chambers. Leaving the room informs everyone that the room isn’t being moderated by you, so players are more likely to take screenshots of poor behavior and other moderators are more likely to help you out. Also, leaving the room prevents you from getting in trouble for potentially letting rule breakers slide by unpunished.

Tip #3: Put different windows side-by-side.
If you absolutely must check Discord, the forums, or any other website, remember that you can make your windows smaller and put things side-by-side, like this:



By doing this, you’re able to check back and forth between the game and your other window much quicker, therefore you’re far less likely to miss something on OldCP.




Being biased.

”This moderator let their friend spam snowballs, and I got punished for doing the same thing? It’s not fair!” — Lex, probably. Although we all want to be a good friend, it’s very important to hold everyone accountable for their actions in the same way. It is also very important that you never hand out harsher punishments to a user due to personal bias.

Tip #1: Have a conversation with your friend.
If you find yourself in a situation where your friends are breaking the rules and you feel guilty for taking action, try having a conversation with them about it. Let them know that you can get in trouble for letting them break the rules and you’d really appreciate it if they helped you out by being more appropriate. If they refuse, you have no choice but to treat them as you would treat any other rule breaker.

Tip #2: Ask another moderator for help.
If you’re truly afraid to stand up to your friends, try asking a different moderator or an administrator to punish them or speak to them for you. You can explain the situation to them and request to keep the report anonymous. You can also ask another moderator or administrator for help on resolving conflict between you and any other user if you find it hard to contain your emotions while moderating. It can be a lot easier to work things out with someone when you have an unbiased third party involved. However, it’s important to stay cool and confident as a moderator, so this is a trait you should work on improving.

Overall, you should never allow your friends to get away with breaking the rules, especially swearing or bullying, and you should never use your rank as a tool for personal revenge. There is no excuse for this so I recommend you sort things out and make a plan as soon as possible, or there will be major consequences.



To wrap this up, I'd like to ask that everyone restudies Damen's "restorative approach." The restorative approach is a great way to solve simple conflict between two users to ensure that rules won't be broken again. However, we have to understand that this will not work on every situation. Sometimes a stern ban is the best solution to ensure users' safety. Assess each unique situation to determine which course of action is most appropriate. If you need a second opinion, you are always welcome to ask me or any other moderator.

I believe everyone has the potential to be a great staff member as long as they put in the effort, so please take these tips into consideration. Thank you for everything you do!

Please feel free to add your own tips below so we can all learn from each other.
thanks milan for helping with this post

Sleddy wrote on 12th April 2020, 03:43 PM:

i've noticed it and i feel like you were really trying to get people to respect you. i feel like you just need to be yourself, you're a really nice person when you aren't trying to show too much authority. i like to have discussions with people to show why i agree and disagree in a peaceful matter and I know you have the ability to do that as well.
you are a really great admin + head moderator, keep up the good work

you're right. i've been trying to hard to restore the respect i had in the past when i'm not sure i ever really lost it, at least not until i started acting like this lol. thanks for being one of the people to help keep me grounded.

Sampopxxx101 wrote on 12th April 2020, 03:57 PM:

ur a legend and ily

BlueLights wrote on 12th April 2020, 04:00 PM:

I love you Chelsey, you are an amazing staff member and it's great having you around. Keep being yourself bff

love u guys